Last updated: 1 January 2025
IZAR Workwear Pty Ltd (ABN 73 703 582 736) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are
IZAR Workwear Pty Ltd is an Australian company based in Melbourne, Victoria. We supply professional workwear and related business services to clients across Australia. You can contact us at ceo@izarworkwearau.online.
2. What personal information we collect
We only collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:
- Your name and business name;
- Your email address and postal or delivery address;
- Details of your enquiries, orders and preferences;
- Records of communications between you and our team;
- Billing and transaction details, where relevant to a purchase.
We do not knowingly collect sensitive information (such as health, racial or religious information) unless it is required by law or you have given us your consent.
3. How we collect personal information
We collect personal information directly from you when you:
- Submit an enquiry or order form through our website;
- Send us an email;
- Interact with our website, including through cookies and analytics tools.
Where possible, we will collect information directly from you. If we receive personal information from a third party, we will handle it in accordance with this policy and the Australian Privacy Principles.
4. Why we collect personal information
We collect, hold, use and disclose personal information for purposes including:
- Providing, quoting for and fulfilling orders of workwear products and services;
- Responding to your enquiries and providing customer support;
- Processing payments and managing our business records;
- Complying with our legal and regulatory obligations;
- Sending you updates or marketing communications where you have opted in.
5. Disclosure of personal information
We may disclose personal information to:
- Couriers and logistics providers engaged to deliver products to you;
- Payment processors and financial institutions to facilitate transactions;
- IT service providers who host our website, email and business systems;
- Professional advisers, such as accountants or legal advisers, where required;
- Government agencies or law enforcement where required or authorised by law.
We take reasonable steps to ensure that any third party we engage handles personal information in a manner consistent with the Australian Privacy Principles.
6. Cookies and website analytics
Our website may use cookies and similar technologies to improve your browsing experience and to analyse website traffic. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies, although some features of the website may not function properly as a result.
7. Direct marketing
We may use your personal information to send you information about our products and services where you have consented or where it is otherwise permitted under the Spam Act 2003 (Cth). Every marketing communication we send will include a simple way to opt out. If you no longer wish to receive marketing messages from us, you may unsubscribe at any time or contact us at ceo@izarworkwearau.online.
8. Security of personal information
We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. This includes appropriate technical and organisational safeguards such as secure storage, access controls and encryption where appropriate. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
9. Access and correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date, incomplete or misleading. To make a request, please email us at ceo@izarworkwearau.online. We will respond to your request within a reasonable period. There is no charge for requesting access to your personal information, although we may charge a reasonable fee for providing a copy of it.
10. Overseas disclosure
Some of our service providers may be located outside Australia, which means your personal information may be stored or processed overseas. Where this occurs, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles.
11. Data breaches
If a data breach occurs that is likely to result in serious harm to your personal information, we will comply with our obligations under the Notifiable Data Breaches scheme, including assessing the breach and notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
12. Making a privacy complaint
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at ceo@izarworkwearau.online with details of your concern. We will acknowledge your complaint and investigate it promptly, and we will respond to you in writing within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner:
- Website: www.oaic.gov.au
- Post: Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. We encourage you to review this policy periodically.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
IZAR Workwear Pty Ltd
ABN 73 703 582 736
Melbourne VIC, Australia
Email: ceo@izarworkwearau.online